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The Evolution of Automation Tools

The history of delivering IT Services is certainly an evolutionary process. This is not even considering the huge evolution that has taken place in the technology available to deliver such services. The evolution in IT delivery or IT operation is … Continue reading

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The Difference between Automation and AUTOMATION – Part I

Talking about automation on the way to IBM PULSE 2009 got me some interesting insights. I did know that most people do not really feel comfortable, when a machine actually acts autonomically. But that most people would expect to actually … Continue reading