Permalink

2

The Evolution of Automation Tools

The history of delivering IT Services is certainly an evolutionary process. This is not even considering the huge evolution that has taken place in the technology available to deliver such services. The evolution in IT delivery or IT operation is … Continue reading

Permalink

0

The Difference between Automation and AUTOMATION – Part I

Talking about automation on the way to IBM PULSE 2009 got me some interesting insights. I did know that most people do not really feel comfortable, when a machine actually acts autonomically. But that most people would expect to actually … Continue reading

Permalink

0

Welcome to 2009 – A Year of Great Change and a Year Loaded with Opportunity for Technology

I wish you all a happy new year. This may sound hollow as the upcoming year is starting out with immeasurable uncertainties. A recession is unavoidable as the economic mechanisms are working their way through the different economic sectors and … Continue reading

Permalink

1

IT Automation – All the Things We Are Talking About

Reading and writing about IT automation, I keep on learning about the subject. Lately I found that there are so many flavors of automation around the operating processes of IT, that misunderstanding seems inevitable. So I try to make a … Continue reading

Permalink

2

Implementing Automation – the Inevitable Step after Implementing ITIL Processes

Some time ago I published an article on the future of IT operation after we are through with all the ITIL implementations (still) taking place. Assuming that all the nice failure handling, proactive failure avoiding and communication processes like Incident, … Continue reading

Permalink

3

A Simplistic Approach to IT Dependency Modeling: M—A-R-S

You have seen a number of abstract articles talking about the “interdependency model” of an IT environment that is necessary to actually automate across operational silos on this blog. Building this model actually is the main challenge in implementing automation. … Continue reading